Terms of use

Te Whatu Ora – Health New Zealand (Te Whatu Ora) owns and operates this tool. Access to, and use of, information contained within is subject to the following Terms of Use (Terms).

You are deemed to have accepted these Terms if you proceed to use the tool.

Terms last updated on 29 November 2023.

In your role acting on behalf of Te Whatu Ora, you are to be authorised as an operator (User) of this tool.

Te Whatu Ora has a responsibility to protect all the personal and/or health information (the Information) that we process, whether it belongs to our operators, patients, customers, partners, or suppliers. By protecting this Information, Te Whatu Ora can ensure that we maintain our reputation as a trusted organisation, employer, and partner, enabling us to deliver better outcomes for our customers.

As a User of this tool, you:

• Must understand and comply with the requirements of the Health Act 1956, Privacy Act 2020 and the Health Information Privacy Code 2020 when using this tool or working with any Information.
• Must operate in a manner consistent with the requirements of the code of conduct for Te Kawa Mataaho- Public Service Commission — Standards of Integrity and Conduct.

• Recognise that privacy is a priority for all of us acting on behalf of Te Whatu Ora. Public trust is important, and we must all work together to earn that trust.
• Will not knowingly search, access, use or disclose any Information about any individual(s) unless such Information is necessary for you to perform the duties and functions of your role.
• Must only download Information from this tool where this is necessary for you to perform the duties and functions of your role. You are responsible for ensuring the safety and security of all downloaded Information. For roles with redaction or amendment access level the set disposal process must be followed when information is no longer needed for the intended purposes.
• Must not disclose Information within this tool to anyone else unless you reasonably believe it is necessary for you to perform the duties and functions of your respective roles.
• Must take all reasonable safeguards to prevent the unauthorised access or viewing of Information within, or downloaded from, this tool. This includes, but is not limited to:

  • ensuring that Information is not visible on an unattended computer screen or in an unattended area.
  • ensuring that Information in paper documents is not left unattended and are disposed of appropriately.
• Must take all reasonable steps to ensure the Information you enter in this tool is accurate and up to date.
• Must let your manager, or the Privacy Officer know immediately if you think there is, may have been, or is about to be, a privacy or security breach. The sooner we know, the sooner we can resolve any issues. You agree to cooperate and assist in any investigation or inquiry into any breach, or potential breach, if requested.

• Must not share your access credentials with anyone or let anyone else use yours. When you are logged on to the tool you will not allow access by any other person to the tool or the Information on it.
• Understand that all access to the tool by you will be logged for auditing and reporting processes and may be monitored. This log and audit information may be used proactively, or reactively, in any investigation resulting from a privacy incident/breach.
• Acknowledge that any inappropriate searching of, or access to, information held within the tool is deemed a breach of the acceptable usage and will be formally investigated.

The Terms apply to all Users of the tool. Continued access to the tool is contingent upon ongoing compliance with these Terms (as amended by Te Whatu Ora from time to time).

If any User does not comply with the Terms, their access to the tool may be removed, or other legal action undertaken if appropriate.

For more information refer to:

• Health Act 1956
• The Privacy Act 2020
• The Health Information Privacy Code 2020